Privacy Policy

This policy explains what information Coco Export Indo handles when you browse this website or send a commercial enquiry.

Last updated · 23 July 2026

Who this policy applies to

This policy applies to visitors of lanka.net and people who contact Coco Export Indo through the website or by email. Coco Export Indo handles website enquiries under the Coco Export Indo name and can be contacted at Jl. Kluet 3 Blok E25 No. 19, Teluk Pucung, Bekasi Utara, Kota Bekasi, Jawa Barat 17121, Indonesia.

Information we handle

Information you provide

The request-for-quote form prepares your name, company, business email, destination, product, quantity, and message as a WhatsApp draft on your device. The website does not store that draft. We receive the information only if you choose to send it through WhatsApp, email, or another contact channel.

Security and delivery information

Cloudflare and other delivery infrastructure may process network information such as an internet protocol address, request time, requested page, browser or device information, and security signals to deliver and protect the static website. The site itself does not create an enquiry record before you send a message through a contact channel.

Analytics on this static release

This static release does not send page-view events to our own analytics endpoint. Cloudflare may provide aggregate traffic and security information as part of hosting and protecting the website.

Why we use this information

• To assess, respond to, and keep a record of commercial enquiries.
• To prepare information requested about products, packing, documents, and shipping routes.
• To protect the website, limit automated abuse, and investigate operational problems.
• To understand aggregate website use and improve content and navigation.
• To comply with applicable legal, accounting, or dispute-resolution obligations.

Cookies and similar technologies

The public website does not currently use non-essential advertising or behavioural-analytics cookies. A cookie-consent banner is therefore not shown for those purposes. Essential cookies or comparable security technologies may be set by the hosting and security infrastructure when needed to protect or deliver the site.

If non-essential analytics, advertising pixels, or other tracking technologies are introduced, this policy and the consent experience will be updated where required.

Service providers and data location

Information may be processed by service providers that help operate the website, database, email, network security, and content delivery. The site currently uses Cloudflare infrastructure for domain, delivery, and security services and requests web-font files from Google-hosted font services. These providers may process network and technical data under their own terms.

Because online services can use infrastructure in more than one country, information may be processed outside your country of residence. We use providers and safeguards appropriate to the service being supplied.

Retention

Enquiry information is retained while we evaluate and respond to a request and for as long as reasonably necessary for business records, security, dispute resolution, and applicable legal obligations. Security and analytics records are retained only for operational protection and aggregate measurement. You may ask whether we still hold your enquiry and request deletion, subject to records we must lawfully keep.

Sharing and sale of information

We do not sell personal information. We may share limited information with service providers acting on our behalf, professional advisers, authorities where legally required, or logistics and commercial providers when necessary to progress an enquiry and when you would reasonably expect that involvement. We do not disclose enquiry data to unrelated parties for their independent advertising.

Your choices and rights

Depending on the law that applies to you, you may ask to access, correct, or delete personal information, object to or restrict certain processing, or withdraw a request. We may need to verify your identity before acting on a privacy request. Some information may be retained where required for security, legal, or record-keeping reasons.

Security

We use access controls and infrastructure security measures intended to protect website delivery and the contact information we receive through the channels you choose. No internet or storage system can be guaranteed completely secure, so please do not send passwords, payment-card details, or unnecessary sensitive information through the enquiry form.

Contact us about privacy

Write to Jl. Kluet 3 Blok E25 No. 19, Teluk Pucung, Bekasi Utara, Kota Bekasi, Jawa Barat 17121, Indonesia, or email sales@cocoexportindo.com with the subject “Privacy request”. Include enough information for us to identify the relevant enquiry, but do not send identity documents unless we specifically and securely request them.

For general commercial enquiries, visit the Contact page. You can also review our Website Terms.